How to Choose a Text Messaging Solution for Salesforce?

Unlock a new era of customer communication within Salesforce CRM with SMS-Magic. Featured on Salesforce Marketplace and AppExchange, top-rated SMS-Magic offers a robust, AI-enhanced messaging platform that seamlessly integrates with your Salesforce environment, setting a new standard for CRM optimization and engagement. Explore how SMS-Magic can be the game-changing solution to your CRM challenges.
SMS Compliance – Who Sets the Rules and Why It Matters?

If your business sends text messages in the US, you need to follow certain specific regulations. These rules exist to protect people from unwanted messages and give them control over how businesses reach them. In the US, SMS messaging is regulated by: The FCC (Federal Communications Commission) oversees all forms of electronic communication, including text […]
10 Effective Text Messaging Tips and Scripts for Real Estate Agents

Text messaging is important for real estate agents. It’s equally important for clients. Say you’re a real estate agent, representing a buyer interested in luxury coastal properties in Coronado. A new listing – 3-bed, ocean-view townhouse on Orange Ave, listed at $5.1M – goes live at 10:00 AM. The property is already drawing attention, and […]
8 Proven Ways to Improve SMS Delivery

Most businesses think that once a text is marked “sent,” it’s as good as delivered. But that’s not how SMS delivery works. Carriers can block, delay, or silently filter messages based on their content, sender ID, or even timing. This means that what you see as a successful send may never reach your customer’s phone. […]
How to Send SMS from Salesforce with SMS Magic

SMS continues to outperform most communication channels. With near-instant delivery, 98% open rates, and strong response behavior, it gives businesses a faster way to connect with leads and customers, especially when timing makes the difference. But using SMS effectively isn’t just about sending messages. Teams often face challenges like tracking responses, managing opt-ins, maintaining message […]
10 Examples of Automated Text Messaging Campaigns That Work

Marketing automation is now essential for businesses that want to move fast, stay consistent, and engage customers at scale. While email and CRM workflows are widely automated, SMS is quickly becoming the next logical step. Why? Because consumers today are not just open to texts, they’re expecting them. 79% of consumers have opted in to […]
Why SMS Magic is the Best SMS Solution for Salesforce

SMS-Magic charts its transformative journey, rising to be one of the top 5 smartest apps on Salesforce AppExchange. Learn more about our story of innovation and customer trust.
URL Shortening Best Practices for SMS and WhatsApp Campaigns

Marketers rely on messaging channels like SMS, WhatsApp, and social DMs. These platforms are fast, personal, and effective but they also come with limits. Every character counts. Tracking is harder. And trust can break with a single suspicious link. That’s why shortened links are so widely used. They help you stay within character limits, clean […]
The Definitive Guide to Text Messaging in Business

In the realm of business communication, text messaging has ascended to become a critical channel, merging the simplicity of quick exchanges with the sophistication of strategic customer engagement. This guide on text messaging in business best practices delves deep into how businesses can harness the potential of text messaging, not just as a tool for […]