Is Your Company Ready for Conversational Messaging?
The short answer is: Yes, you’re ready for conversational messaging! How you implement conversational messaging, however, will depend on several factors. Here are our suggestions for evaluating your messaging readiness: How many messages do you expect to send per month?SMS-Magic is a powerful tool, no matter how many messages you send, but our platform really […]
8 Great Reasons You Should Try Out the SMS-Magic Early Release Preview
You already know how powerful conversational messaging can be. Your customers love it! They read 98% of the messages they receive and respond within three minutes to 95% of them. You can deliver a message at your convenience and your customer can respond at theirs. Billions of people use messaging platforms like Facebook Messenger, WhatsApp […]
Understanding the Long and Short of Messaging Codes
Before you plan your first messaging campaign, you will need to choose the inbound number your customers will use to talk to you. Will you choose a short code or a long code? Either one will work, but one may be better than the other for your use case. Long codes are essentially phone numbers, […]
What We Learned from Watching TED Talks in 2021
As 2021 winds down, many of us are contemplating our jobs, our communities, our friends, and our lives. Fortunately, we have access to thoughtful, interesting, funny people who have recorded TED talks about the “ah-ha” moments in their lives. Take a few minutes and spend time with speakers who can offer a new perspective – […]
Crazy Busy? How Text Messaging Can Rescue Your Schedule
If you’re like most people, you’d like to create some balance between home and work, but work takes more than its fair share of your time. We think that text messaging could help you manage your work life better while making it easier to reach your customers. Think about how you’re contacting your customer now. […]
How to End Installation Nightmares by Scheduling with Text Messages
One of our team members recently had carpet installed in her home. The new carpet is beautiful, but the installation experience was a nightmare. Her tale of woe included missed phone calls and lost emails while she was trying to schedule installation and a costly miscommunication on the day of installation. She had a really […]
Why Aren’t You an SMS-Magic Customer Already?
We know you’re a forward-thinking person or you wouldn’t be reading about innovative ways to reach your most important audiences. We also know that you have certain requirements for any new solutions: new technologies must solve the problem, be easy to deploy, function intuitively, and meet all regulatory standards. So we have to ask: “If […]
How to Use URL Shortening and Tracking to Grow Your Business
If you own a business you might find yourself glued to certain metrics. How many people landed on your business page or website last month? How many of them were a direct link? How many of them came through a URL that was added to your message? How many people clicked on the URL that […]