Automate Student Applications with Multichannel Messaging
Text messaging makes it easier for you and your students to apply and confirm their enrollment and acceptance. Moving from email to text messaging for higher education also makes it easier for students to ask for your help and for you to continue building on the relationship you began during your recruiting process. Since text […]
You Can’t Serve Customers You Can’t Reach: Try Conversational Text Messaging
Are you frustrated because your customers or clients or patients or applicants seem to be ignoring you? You’re not alone. Many different organizations – companies, healthcare systems, financial institutions, higher ed, just to name a few – need to communicate with the people they serve. But the people they serve aren’t responding to phone calls, […]
How Adding Text Messaging to Your Marketing Campaigns Can Give You Better Hair
It’s simple. If you add effective text messaging to your marketing campaigns, you’ll see better results and stop pulling out your hair. More hair equals better hair. The trick is adding text messaging effectively. For that, you might need to know what we know. Here are eight of our favorite tips for building effective text […]
SMS Messages Specifically for Your Industry
Regardless of industry, one of the highest priorities for businesses is connecting to and communicating with their audiences. Whether that’s reaching out to segments for marketing, interacting 1-on-1 with sales prospects, or responding to customer requests, the challenge remains the same: to get the right message to the right people, at the right time. SMS […]
SMS Messages Strategy : Less Frequency, More Quality
SMS messages are the preferred communication channel for most people with a smartphone—which is pretty much most of us. It’s quick, non-intrusive, and at its best, no nonsense. With an SMS messages strategy, you can take advantage of text messaging attributes by focusing more on quality and less on frequency. Let’s face it; no one […]
Use SMS Messages to Improve Patient Communications
How many times does your office team have to call, then call again, to give patients simple updates? Updates that aren’t covered by HIPAA Compliance requirements? Simple notifications can be easily communicated via SMS messages. For example, notifications and updates concerning lab work being back in the office, back-ordered supplements or products becoming available, new […]
Why Businesses Need a Message-Enabled Loyalty Program
A successful loyalty program is one that makes the overall brand experience better—as perceived by your customers. There’s significant opportunity to drive business growth, retention and customer satisfaction through loyalty programs as only 22% of Members[1] felt their experience was better than non-Member customers. Only 29% felt the program made their experience with the brand […]
Your Marketing Strategy Needs SMS Messages
Are you loyal to one screen? We don’t think so. Neither is your customer. Millennials especially, switch between mobile phones and their laptops. They are the ‘mobile first’ generation. Millennials may be your current customers and will definitely be your future customers. You need to ask yourself whether your marketing strategy is using the means […]