Why SMS Magic is the Best SMS Solution for Salesforce
SMS-Magic charts its transformative journey, rising to be one of the top 5 smartest apps on Salesforce AppExchange. Learn more about our story of innovation and customer trust.
8 Great Reasons You Should Try Out the SMS-Magic Early Release Preview
You already know how powerful conversational messaging can be. Your customers love it! They read 98% of the messages they receive and respond within three minutes to 95% of them. You can deliver a message at your convenience and your customer can respond at theirs. Billions of people use messaging platforms like Facebook Messenger, WhatsApp […]
6 Things Your Boss Expects You to Know About Text Messaging Compliance
If you’re launching a new text messaging program in your business, we’re sure you’ve done your homework. But as you explore the possibilities of reaching your customers with text messages, you should be sure you understand the laws and regulations that govern how you use text messaging. To help you master this part of text […]
Are You Looking for Great Ideas that Work? Let Our Customers Share Their Text Secrets.
On a scale of one to 10, how hard is it to reach your customers, clients, patients or prospects? Most of our customers say it’s virtually impossible to get a customer to return an email. And we hear comments like, “No one answers the phone anymore” or “They won’t answer if they see a strange […]
How Your CRM Can Make or Break Relationships
One of the benefits of texting your customers is that you’re able to approach them as a trusted friend instead of a corporate entity. You can send reminders, make appointments, ask questions or just check in with them. And your customers are likely to love the help… until your text messages start sounding like a […]
Why Your Developers Will Love Working with SMS-Magic
Have you noticed all the promises messaging companies have been making about how easy their product is to use? One reviewer we saw recently said he was delighted when he set up a new messaging service and could send a text message to his own phone. We’re delighted for him, too, but we wonder if […]
How to Fix a Flawed Messaging Integration with Salesforce
Patrick McClure, HeyTutor’s director of operations, didn’t originally choose SMS-Magic when his company needed a messaging platform. He should have. That first company said they could provide customization within Salesforce,” he said in a recent Zoom chat, “but they really screwed it up. The chosen company’s inability to work in the Salesforce architecture caused HeyTutor […]
Smart Sellers Use SMS Messages to Increase Conversions
Consumers are putting the pressure on sellers for real-time responsiveness via SMS messages. Your customers are demanding fast, frictionless buying experiences. They expect the brands they interact with to deliver. Just as they expect service to include digital self-service, they now want help and information from sales reps through more interactive digital and mobile channels, […]
Start Sales Conversations Straight from Your CRM
For every dollar your management invests in a CRM system, they expect you to get more than a 5X return. Your sales team can contribute to this ROI by embracing the CRM as a valuable part of their daily sales activities. Integrating business messaging with your CRM is one way to help salespeople use it as […]