How to Fix a Flawed Messaging Integration with Salesforce
Patrick McClure, HeyTutor’s director of operations, didn’t originally choose SMS-Magic when his company needed a messaging platform. He should have. That first company said they could provide customization within Salesforce,” he said in a recent Zoom chat, “but they really screwed it up. The chosen company’s inability to work in the Salesforce architecture caused HeyTutor […]
The Problems with Process Builders
West all know that Salesforce Process Builder is the foundation of automating workflows, including automated SMS text messaging. We also know the problems with Process Builders; they’re sophistication means they’re more likely to fail when you least expect it, or want it. Yes, Salesforce triggers emails to an admin when a process or flow builder […]