8 Proven Ways to Improve SMS Delivery
Most businesses think that once a text is marked “sent,” it’s as good as delivered. But that’s not how SMS delivery works. Carriers can block, delay, or silently filter messages based on their content, sender ID, or even timing. This means that what you see as a successful send may never reach your customer’s phone. […]
10 Examples of Automated Text Messaging Campaigns That Work
Marketing automation is now essential for businesses that want to move fast, stay consistent, and engage customers at scale. While email and CRM workflows are widely automated, SMS is quickly becoming the next logical step. Why? Because consumers today are not just open to texts, they’re expecting them. 79% of consumers have opted in to […]
Why SMS Magic is the Best SMS Solution for Salesforce
SMS-Magic charts its transformative journey, rising to be one of the top 5 smartest apps on Salesforce AppExchange. Learn more about our story of innovation and customer trust.
3 Ways SMS Marketing Helps the Tech Industry
If you’re in the tech industry, you know that fast-paced innovation is the name of the game. Your products and brand need to stay on the cutting edge, and you constantly need to make your customers aware of new developments so they’ll be excited to buy. If you haven’t already implemented SMS marketing into your […]
Is Your Company Ready for Conversational Messaging?
The short answer is: Yes, you’re ready for conversational messaging! How you implement conversational messaging, however, will depend on several factors. Here are our suggestions for evaluating your messaging readiness: How many messages do you expect to send per month?SMS-Magic is a powerful tool, no matter how many messages you send, but our platform really […]
How to Conduct Surveys and Collect Feedback with Conversational Messaging
Would you like to know what your customers think about your products or service? If so, you might want to ask them to complete a survey about their experience. If you’re using email or social media to invite them to participate, you might not be getting the results you want. We’d like to suggest trying […]
6 Things Your Boss Expects You to Know About Text Messaging Compliance
If you’re launching a new text messaging program in your business, we’re sure you’ve done your homework. But as you explore the possibilities of reaching your customers with text messages, you should be sure you understand the laws and regulations that govern how you use text messaging. To help you master this part of text […]
Are You Looking for Great Ideas that Work? Let Our Customers Share Their Text Secrets.
On a scale of one to 10, how hard is it to reach your customers, clients, patients or prospects? Most of our customers say it’s virtually impossible to get a customer to return an email. And we hear comments like, “No one answers the phone anymore” or “They won’t answer if they see a strange […]
Why Your Developers Will Love Working with SMS-Magic
Have you noticed all the promises messaging companies have been making about how easy their product is to use? One reviewer we saw recently said he was delighted when he set up a new messaging service and could send a text message to his own phone. We’re delighted for him, too, but we wonder if […]