How Kwartler Manus Converts More Prospects into New Clients with Conversational Messaging
Joshua Kwartler identified his law firm’s communications problem in one sentence, “People don’t answer their phones.” As chief operating officer for Kwartler Manus, a personal injury law firm based in Philadelphia, Kwartler’s job is to help the firm’s staff convert prospects into clients. Often, he said, when people are seeking representation because of an injury, […]
How to Conduct Surveys and Collect Feedback with Conversational Messaging
Would you like to know what your customers think about your products or service? If so, you might want to ask them to complete a survey about their experience. If you’re using email or social media to invite them to participate, you might not be getting the results you want. We’d like to suggest trying […]
6 Things Your Boss Expects You to Know About Text Messaging Compliance
If you’re launching a new text messaging program in your business, we’re sure you’ve done your homework. But as you explore the possibilities of reaching your customers with text messages, you should be sure you understand the laws and regulations that govern how you use text messaging. To help you master this part of text […]
Are You Looking for Great Ideas that Work? Let Our Customers Share Their Text Secrets.
On a scale of one to 10, how hard is it to reach your customers, clients, patients or prospects? Most of our customers say it’s virtually impossible to get a customer to return an email. And we hear comments like, “No one answers the phone anymore” or “They won’t answer if they see a strange […]
10 Ways Multichannel Messaging Can Help You
By now, we’re all pretty familiar with multichannel marketing – using a mix of media to market to your customer. That includes older technology like phone calls, billboards, direct mail, television and radio, and newer technologies like email, internet ads and social media. Within the collection of newer technologies, however, we’re seeing the rise of […]