How you message your customers and prospects has a huge impact on your business. Choosing the right platform is important, so we’ve answered some of the top questions we hear from our potential clients.
We’ve helped more than 2,500 companies on their journey of expanding communication platforms to more than just email and phone calls. Many of our clients come to us after they have tried other platforms and are frustrated because those platforms can be complicated, not user-friendly, don’t assure compliance or they have poor customer service. We work hard to ensure our clients have the best experience.
We believe that how you engage with your audience is the key to business success. That’s why we’ve built our messaging platform to make it easy for you to create seamless communication experiences with your customers and leads. Because of this, our clients have 40% more conversions and a 25% faster sales cycle.
Compliance and regulations around the world are constantly changing. It can be an overwhelming task to try and ensure you’re always compliant to avoid fines and delivery delays. Many messaging platforms require you to go in and manually reconfigure your campaigns and process builders. With SMS-Magic, you’ll never have to do that. We handle compliance and regulations for you, so you never have to worry.
We are a CRM-based messaging platform and primarily work with Salesforce and Zoho but can accommodate other CRMs as well. We also integrate with marketing automation tools including Marketo, Marketing Cloud and Pardot.
No CRM? No problem. You can send and receive customer messages from your preferred URLs and apps with the help of SMS-Magic APIs.
Our messaging platform is user-friendly and you can get started in just one day. We integrate with your CRM so you won’t need to import lists. Our guidance wizard guides you through every step and our top-rated customer success team is always available (really, message us anytime!) to help you through any questions you might have.
We keep all of your data, so nothing gets lost. Your conversations and campaigns won’t be deleted, unlike other messaging providers who delete everything once a subscription is cancelled.
Since 2008, we have provided companies with a robust and trusted messaging platform. We work with thousands of retailers and service organizations across industries including healthcare, financial services, higher education, staffing and contact centers across the globe.
Our global team of 200+ dedicated professionals are the backbone of SMS-Magic. We are proud to provide the best service in our industry and deliver the most widely used and recommended messaging platform provider to customers in 190 countries around the world.
We would love to show you why so many companies enjoy using SMS-Magic.
Do more with messaging!
