5 Messages You Should be Sending Your Financial Service Clients
So you have finally built strong momentum and relationships with your customers and they are comfortable receiving your messages. That’s great! If you’re already messaging with customers it means you’ve also obtained consent with an opt-in, so you don’t have to worry about compliance. Messaging is the #1 medium of communication today and it is […]
How Multichannel Messaging Helps Insurance Organizations Improve Customer Engagement
A strong customer engagement plan creates the foundation for successful conversations between agents and customers. With a clear and cohesive strategy across your communication channels, you’ll have happier customers and more referrals. COVID-19 has made it mandatory for companies across industries to go digital, and the insurance industry is not an exception. The benefits of […]
Messaging Gets More Exciting – SMS-Magic Spring 2021 Release
Everyone’s Favorite Way of Communicating Just Got More Exciting — SMS-Magic Spring 2021 Release Multichannel messaging continues to be the easiest and most effective way to communicate with your customers. Research shows that SMS open rates are as high as 98%, compared to just 20% of all emails. We continue to improve our solutions to […]
Top 4 Ways Messaging Helps Mortgage Lenders Win Over Customers
Success in the lending industry rests upon your relationship with your clients. Messaging is one of the best ways to connect and build those relationships. May it be a follow-up message, an appointment reminder, loan status, or documentation confirmation, it can be easily sent to your client via a personalized message. Messaging for mortgage lending […]
How the SMS-Magic Mobile App keeps you closer to your customers.And ahead of your competitors!
Customer engagement expectations have changed for good. Research shows that 82% of consumers look for an immediate response from brands on marketing and sales questions. Companies that aren’t ready to enable seamless, memorable conversations, will fall behind. To help companies address the need for better customer engagement, we’ve created communication tools that span across all […]
The Power of Connected Conversations with Multichannel Messaging
It’s true that Covid-19 accelerated the adoption of digital communications across industries. Businesses that had not yet invested in digital tools scrambled to figure out how to engage with their customers in non-traditional ways. And it’s likely that many companies felt overwhelmed by the task. Luckily, there are simple ways to begin communicating with your […]
Why Multichannel Messaging is Key for Engaging Customers in a Digital World
It would be an understatement to say the world changed drastically in 2020. Businesses who were not already using digital tools to connect with customers were forced to adopt new ways of communicating. If they ignored the need for new communication channels they would not survive. In order to continue generating revenue, companies must have […]
7 Tips for Using Multichannel Messaging to Drive Revenue
How and when you talk to your customers plays an important part in your business. Customers expect personalized and cohesive brand experiences across messaging channels. A bad communication experience will quickly send them looking to your competitors for their needs. By creating and implementing a multichannel messaging strategy, you’ll be able to ensure positive customer […]
6 Best Practices for Messaging Compliance
In an economy where many products and services have become a commodity, seamless engagement and frictionless experience is a valuable competitive advantage. Messaging platforms like text messaging, WhatsApp, and Facebook Messenger are helping companies create engaging conversations with their customers. Research is showing that customers enjoy chatting with businesses through these channels and even prefer […]