7 Do’s and Don’ts for SMS Messages
Understanding and following a few simple best practices will help ensure your success with SMS messages. Following are a few of the initial best practices we share with new customers. These simple dos and don’ts will give you a head start on your own conversational text messaging programs. Getting Started with SMS Messages 1. Follow […]
Your Marketing Strategy Needs SMS Messages
Are you loyal to one screen? We don’t think so. Neither is your customer. Millennials especially, switch between mobile phones and their laptops. They are the ‘mobile first’ generation. Millennials may be your current customers and will definitely be your future customers. You need to ask yourself whether your marketing strategy is using the means […]
TCPA Message Guidelines for Text Marketing in USA
Text marketing is a fast and cost-efficient way of reaching your customers, especially thanks to its 95%+ read rate. That said, in the US you need to understand the TCPA messages guidelines for compliance before you take advantage of SMS messaging campaigns. Who regulates text messages in the US? The Federal Communications Commission (FCC) is […]
Batch Texting from the SMS-Magic Portal – it’s Easy!
You might not want to use your CRM for all your campaigns. If you’re in a rush and need to send a campaign to a list of contacts, listen up- there’s an easy way out. Did you know that you can send bulk messages from the SMS-Magic portal? You just need to upload a CSV […]
Top 10 Messages for Etailers (SMS Templates)
E-commerce sales are slated to reach nearly $500 billion in 2018, according to eMarketer. Players will slug it out on factors like pricing and shipping. Customer loyalty will ensure you thrive, and texting enables you to leapfrog over your competition. SMS templates make it easy for you to ask questions that show your customers you […]
How to Win Abandoned Shopping Carts with Automated Messages
You know the drill – Prospects visit your eCommerce website, browse through different product pages, toss a few items in the cart, go through the ratings and reviews section and finally, leave your site without making the purchase. Haven’t we all been this type of customer — window shoppers with no urgency to purchase! Statistics […]
How Retailers Use SMS Messages to Engage and Retain Customers
With so many brands vying for buyers’ mindshare, it has become extremely tough for retailers to attract and engage customers, that is, until SMS messages came around. Multiple options for a single product makes customers switch brands easily and retailers are therefore constantly coming up with new deals and offers to woo buyers. The challenge, […]
9 Ways to Leverage The Power of MMS vs SMS Messaging for Business
A picture is worth a thousand words. Have you ever wondered why? That’s because our brains process visuals 60,000 times faster than text. How can you leverage the power of the visual medium? MMS messaging can help your business get an edge over the other brands that are vying for your audience’s attention. Use cases […]
The Future of Conversational Messaging and SMS Messages
SMS Messages: The Future of 2-Way Business Communication Messaging and Salesforce Einstein shared centerstage at Dreamforce ’16. Marc Benioff spoke about how many of us prefer to communicate with mobile messaging, yet many companies “are not equipped to have conversations on this highly personal channel.” Conversational communication creates a “two-way dialogue” on the “channel that […]