8 Great Reasons You Should Try Out the SMS-Magic Early Release Preview
You already know how powerful conversational messaging can be. Your customers love it! They read 98% of the messages they receive and respond within three minutes to 95% of them. You can deliver a message at your convenience and your customer can respond at theirs. Billions of people use messaging platforms like Facebook Messenger, WhatsApp […]
How HeyTutor Uses SMS-Magic to Attract Busy Parents and Students
HeyTutor had a problem. The online tutoring company was missing important leads because its sales staff couldn’t connect with parents and students quickly enough. Lack of effective follow-up was costing them thousands of dollars, even though the sales team was reaching out to prospects as soon as the lead arrived. HeyTutor needed a more effective […]
How to Track Your Messaging Success with Analytics
When you launched your last messaging campaign, did you make sure all the messages were delivered? And then, did you check to see how many responses you received from those messages? If you did, congratulations! You’ve begun a process that will help you understand how your messages are influencing your audience and will allow you […]
Understanding the Long and Short of Messaging Codes
Before you plan your first messaging campaign, you will need to choose the inbound number your customers will use to talk to you. Will you choose a short code or a long code? Either one will work, but one may be better than the other for your use case. Long codes are essentially phone numbers, […]
How Kwartler Manus Converts More Prospects into New Clients with Conversational Messaging
Joshua Kwartler identified his law firm’s communications problem in one sentence, “People don’t answer their phones.” As chief operating officer for Kwartler Manus, a personal injury law firm based in Philadelphia, Kwartler’s job is to help the firm’s staff convert prospects into clients. Often, he said, when people are seeking representation because of an injury, […]
How to Conduct Surveys and Collect Feedback with Conversational Messaging
Would you like to know what your customers think about your products or service? If so, you might want to ask them to complete a survey about their experience. If you’re using email or social media to invite them to participate, you might not be getting the results you want. We’d like to suggest trying […]
6 Things Your Boss Expects You to Know About Text Messaging Compliance
If you’re launching a new text messaging program in your business, we’re sure you’ve done your homework. But as you explore the possibilities of reaching your customers with text messages, you should be sure you understand the laws and regulations that govern how you use text messaging. To help you master this part of text […]
Are You Looking for Great Ideas that Work? Let Our Customers Share Their Text Secrets.
On a scale of one to 10, how hard is it to reach your customers, clients, patients or prospects? Most of our customers say it’s virtually impossible to get a customer to return an email. And we hear comments like, “No one answers the phone anymore” or “They won’t answer if they see a strange […]
Tips for Designing Effective Drip Marketing Campaigns with Text Messaging
Are you struggling to design effective drip marketing campaigns using email? We understand your frustration and may have the perfect solution for you – text messaging campaigns. Emails, in general, are suffering from a lack of enthusiasm. As a group, we only open 22% of the emails we receive. That open rate doesn’t bode well […]